Frequently Asked Questions (FAQ's)

What products does FreshByU Supermarket offer?

FreshByU  offers a wide range of groceries, fresh produce, frozen foods, beverages, household essentials, lifestyle items, and everyday convenience products.

 

Where is FreshByU Supermarket located?

We are located at The Capital Hub, Suite 004, Ahmadu Bello Way, After Nipco Filling Station, Kado – Abuja, Nigeria.

 

What are your operating hours?

Our operating hours are:

• Monday – Saturday: 8:00 AM – 9:00 PM
• Sunday: 10:00 AM – 8:00 PM

Do you offer delivery services?

Delivery services may be available within selected locations. Delivery availability and charges may vary depending on customer location and order requirements.

Can I return or exchange purchased items?

FreshByU Supermarket operates a No Return and No Refund policy.

Customers are encouraged to inspect items at the point of purchase and report any issues immediately.

How can I contact FreshByU Supermarket?

You can contact us through:

• Phone: 08163247372
• Visit our physical store location in Kado, Abuja.

How long does order processing take?

Orders are processed during official business hours. Processing and delivery times may vary depending on order volume, location, and operational conditions.

Does FreshByU Supermarket protect customer information?

Yes. We are committed to protecting customer information and handling personal data responsibly in line with our Privacy Policy.